Meet Toki, our AI Assistant
An internal AI assistant — named after the Japanese 時 / とき (time, moment, era, opportunity) — autonomously resolved 32.5% of intervened engineering support requests over four weeks. A look at how it's plugged in, its quirks, and where it's actually helping versus where humans still own the work.
Another Try at LLM Workflow Automation
After repeated attempts at LLM workflow automation, a first real success comes not from smarter models but from scaffolding — small, scoped tools around the LLM that iterate, validate, and fit into existing workflows without a chatbox in sight.
Tried to Automate Engineering Support, and I Succeeded, Well... Kind'a
~15% of engineering time goes toward support work. After attempting a self-evolving knowledge graph and failing, a more practical AI-assisted approach emerged — one that lets a single engineer handle triage 10 to 30 times faster.
Why We're Splitting Our ETL Pipeline Into Three Independent Layers
Most ETL pipelines combine ingestion, change detection, and transformation into a single process. Learn why we're pulling them apart into three independent stages — and the early signs that suggest it might be the right call.
Becoming Protocols
A reflection on how AI tools are reshaping how we communicate and create content online. Using AI to express ourselves is powerful — when used with intent — but we risk dissolving into the systems we use if we're not careful to remain present in what we produce.
From AI-Orchestrated to AI-Practical: What Two Weeks of Obsession Actually Taught Me
A follow-up reflection on dismantling an AI orchestration system and rebuilding a practical, overhead-free workflow. This article explores the gap between what's theoretically possible with AI agents and what's practically useful today.
From AI-Assisted to AI-Orchestrated: A Software Engineer's Reluctant Evolution
A personal reflection on the transition from using AI as a coding assistant to fully embracing AI-orchestrated development workflows. This article explores the mindset shift required to move beyond traditional software engineering practices and adapt to a new paradigm where AI agents handle increasingly complex tasks.
A journey into PostgreSQL logical replication - the next chapter
Toggl Engineering shares how they expanded their PostgreSQL logical replication CDC pipeline to support event-driven architecture and OLAP features. The team discusses challenges overcome and practical optimization techniques for handling near real-time data transformations across multiple transactional databases.
A journey into PostgreSQL logical replication
Toggl Track faced challenges serving analytical reporting needs alongside their transactional database. The engineering team implemented a PostgreSQL logical replication pipeline to stream data changes in near real-time, but discovered critical misconceptions about LSN offset tracking that caused data inconsistencies in production.